Privacy Policy

Objective of the Privacy Policy

This Privacy Policy aims to inform website visitors about our practices regarding the collection, use, and disclosure of personal information when using our services.

The Privacy Policy explains our data collection methodology, use of cookies, links to other websites, children's privacy, and other relevant details to help you understand how your data is handled.

By choosing to use our services, you agree to the collection and use of information as described in this Privacy Policy ("Policy"). The personal information we collect is used solely for improving and delivering our services. We do not share or disclose your data to anyone except as outlined in this Policy.

We, Bharat Fibernet, are committed to complying with The Digital Personal Data Protection Act, 2023 and other applicable laws of India.

We collect, use, and disclose personal data for purposes that are notified to you or permitted by law. Information collected from our website (e.g., through contact forms, service requests, or feedback submissions) may be used for communication, analysis, and service improvement.

1. Information Collection and Use

To provide a better user experience, we may collect personally identifiable information such as:

• Name
• Phone Number
• Email Address
• Postal Code and City
• Organisation Name
• Occupational Designation
• Business Inquiry Details

This information is used only to contact you with service updates, marketing communication, or company newsletters (if you have opted in).

2. Legal References

Unless stated otherwise, all terms in this document carry the same meaning as defined in The Digital Personal Data Protection Act, 2023.

3. Log Data

Whenever you visit our website, we collect information that your browser sends to us, known as Log Data. This may include your:

• IP address
• Browser version
• Pages visited and time spent on each page
• Date and time of visit
• Technical and usage information related to the website or our network services

We may also collect CCTV footage or images when you visit our physical premises, as part of our security and safety protocols.

4. Cookies

Cookies are small files stored on your device. We use cookies to improve website functionality and personalize your browsing experience. You may choose to disable cookies in your browser, but this may limit certain website features.

5. Service Providers

We may engage third-party companies to:

• Facilitate or maintain our services
• Analyze website usage
• Provide technical or marketing support

These third parties have limited access to your personal data on a strict "need-to-know" basis and are obligated not to use it for any other purpose.

6. Links to Other Sites

Our website may contain links to external websites not operated by Bharat Fibernet. We advise reviewing their privacy policies, as we are not responsible for the content or practices of third-party websites.

7. Children's Privacy

Our services are not directed toward children. Before processing the personal data of a child or a person with a legal guardian, we will obtain verifiable consent as per applicable Indian laws.

8. Contact Us

Data Fiduciary: Bharat Fibernet

Email: info@bharatvoip.com

Website: www.bharatfibernet.com

You have the right to withdraw your consent at any time by contacting us.

Unless otherwise mentioned, "we," "us," and "our" refer to Bharat Fibernet; "you" and "your" refer to the person providing personal data.

9. Usage of Personal Data

By submitting your information through our website, you agree to the collection, use, and disclosure of your data for the following purposes:

9.1. Service Provision & Administration

• To present our website and content
• To provide requested products or services
• To process service activations, upgrades, or cancellations
• To handle billing and payments
• To respond to your inquiries or service requests
• To inform you about service updates and upgrades
• For verification and security purposes

9.2. Legal & Regulatory Compliance

• To meet legal and regulatory requirements
• To assist law enforcement or government authorities when required by law

10. Consent for Data Processing

By using our website, you provide informed and explicit consent for the collection and use of your data as described.

You have the right to withdraw your consent at any time by notifying us through email.

11. Obligations of Bharat Fibernet (Data Fiduciary)

We ensure that:

• Data is processed lawfully and only for legitimate purposes.
• Security safeguards are in place to prevent data breaches.
• Personal data is erased once its purpose is fulfilled or consent is withdrawn.
• In the event of a data breach, affected users and authorities will be notified promptly.

12. Rights of Data Principals

Your rights under The Digital Personal Data Protection Act, 2023 remain fully applicable, including the right to access, correct, withdraw consent, and seek grievance redressal.

13. Terms of Use

13.1. Disclaimer

All content on this website is provided for informational purposes only. Bharat Fibernet does not guarantee uninterrupted access, accuracy, or completeness of the content. The website and its materials are provided "as is" without warranties of any kind.

13.2. Intellectual Property

All content, including text, graphics, logos, and trademarks, is the property of Bharat Fibernet. Reproduction or redistribution without written permission is prohibited.

13.3. Geographic Limitation

Some services or offers may not be available in all regions. Bharat Fibernet reserves the right to limit access or modify offerings based on geographic or regulatory constraints.

13.4. General Terms

Bharat Fibernet reserves the right to update this Policy at any time. Changes will take effect once posted on our website. Continued use of our website constitutes acceptance of the revised Policy.

By accessing our website, you agree that the laws of India govern this Policy and consent to the jurisdiction of Indian authorities and the Data Protection Board of India.

Questions About Our Privacy Policy?

We're here to help. Contact us for any privacy-related concerns or inquiries.